Quick to take money, but sloppy service to rectify incorrect deductions

<p>My contract was cancelled via EMAIL 1 May 2016, as per the 30 day notice agreement. 1 June 2016 the contract payment was deducted yet agian. I contacted Vodacom via Email, ***, and informed them that the contract was cancelled within the stipulated time frame. I was told by Tandile that the line will be disconnected within 24 hours. I responded to Thandile and requested the credit for the incorrectly charged amount, or the refund to be transfered back in to my account. Since 2 June 2016, two payments have been deducted for the mentioned contract. I have sent numberous emails to Voacom, as well as contacted the customer care line, with no feedback at all. Vodacom is quick to take money, but cannot do the right thing and sort out the problem. I have three remainning contracts with Vodaom, and the next step will be to reverse the payments untill Vodacom comes to the party to assist me. The number reffered to is ********** </p>