Quick to put people on ICT before solving the problem

<p>Official business reply:<br />Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p> <p>but Vodacom already put me on ICT already</p> <p> </p> <p>This is the reply i got from vodacom, no one has called me with the soultion, but instead i just found out they put me on ITC R517.00</p>