TO
Tiaan O
1 reviews | Active since May 2024
02 May 2024, 21:45
Quick to complain missed a payment, but takes long to rectify when paid
I have "missed" a payment, I paid the account. I emailed the Proof and still after 23 hours have not even heard anything back. Contact me.
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Vodacom's replyOfficial
03 May 2024, 07:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 May 2024, 07:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team