GM
Gibraltar M
1 reviews | Active since Sept 2022
06 Apr 2023, 15:42
Quick to call not to debit correctly
If there was -1 thats what i would rate you. I gave my bank dwtails in December to debit my account where you failed to debit. Then charged me double the next month. Now im called because ny account is in arrears because again you failed to debit me. This is affecting my credit rating and you dont care yet you are yje cause. Remove my details because i know you will try your nonsense to double debit me end of April. I cannot wait to cancel this damn conyract.
You are quivk to abuse and threaten but uou can never give a simple answer as to why you failing.
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Replies (1)Vodacom's replyOfficial
07 Apr 2023, 07:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Apr 2023, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
