1 reviews | Active since Feb 2016
<p>On the 23rd of Feb I launched a complaint against Vodacom about data that I paid for via my Capitec bank app but never received on my cell nr. After being called by the person from vodacom and speaking to the customer care division from Capitec I came to the realization that I accidently loaded the data on my internet ****le which had a different vodacom number, (which was the second listed line item on my bank app). I want to ask forgiveness to vodacom for falsely accusing them. And I do want to thank you for your quick response to settle the matter. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Hercules,
The time taken to reply is appreciated.
Regards,
Cassandra
Best regards,
Dear Hercules,
The time taken to reply is appreciated.
Regards,
Cassandra
Best regards,
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