NC
Nancy C

1 reviews | Active since Aug 2012

19 Mar 2020, 15:56

Quick resolution

I had posted a review regarding the lack of assistance from Vodacom Cresta.

Soon after, a consultant called and my complaint was resolved the following day.

I did not expect any feedback - much less such a quick turn around time.

Thank you Marlen - I really appreciate your prompt assistance and for following up to ensure that all is satisfactory.

Side comment: Marlen, you deserve a 5 star, but unfortunately I am rating Vodacom. I did not give more stars as I do not understand why it had to take a Hello Peter post to get anything done.

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