Quick enough to take more than their share!

<p>Since January I am struggling to get a reaction from Vodacom. They more than double charge me with a debit order, and does not even log my dispute. After more than 3 weeks of me phoning and emailing them and hokding the line for more than 15minutes with absolute no success, they over charge me AGAIN this month! The amount is not even the same but still not what it's suppose to be. They are quick enough to take what they think is owed to them BUT can't give back what is owed to the customer, not even proper service.</p>