MF
Maria F

1 reviews | Active since Jan 2015

04 Feb 2015, 11:22

Quick and efficient response to complaint

Within seconds of posting my complaint about Vodacom on Hello Peter, I was contacted by Vodacom. I spoke with Elpino Martin who knew exactly what the problem was and resolved it immediately. I was even given an additional complimentary service. I am extremely impressed with Vodacom and overjoyed that a complaint on Hello Peter can resolve issues so promptly. I shall now be taking out additional contracts with Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply04 Feb 2015, 13:49
Official
Hello Netherbury,

Thank you so much for taking the time to compliment Eltino.

I have sent it to management for the necessary reward and feedback.

Regards

Kim Thornton

Best regards,