1 reviews | Active since Mar 2009
Questions non related to issue
I have asked on several occasions that Vodacom should call me so we can sort out the issues... still nothing.. the mail I received from Lucian states that I need to provide my id number, tariff plan and also my bank account no?!?!?!?!??!?!??!?! ***!?!?!?!
Vodacom has this information, I have given the information so many times my hands ache from typing it... do I really need to give you a litre of blood before I am authorised to be called???
Still no one has called me! I am literally sitting waiting from someone to call me and it has been 2 days now.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team