LW
Lehlohonolo W
1 reviews | Active since May 2016
11 Jul 2022, 13:39
Questions
Well I don’t have a complaint but rather questions for Vodacom, we recently had fibre cables installed in Wright Park Springs but when you check on Vodacom it says fibre not available, how does that work? Is it from another provider or?? Second question, we seem to be having a lot of poor network in Wright Park, at times to the extent that you can’t do anything, it’s been going on for a month now, when I run a speed test I’d get 400ms ping download of less than 1mbps (0.93ms etc) is there a problem in the area? Lastly when I look at my statement I see there is phone insurance there, is it for my current phone or??
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Jul 2022, 14:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2022, 14:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
