MM
Mohlabani M

1 reviews | Active since Dec 2015

09 Dec 2015, 15:58

Questionable Billing and Terrible Service

Vodacom cancelled our family account and billed us an incredible amount of money, when we tried to rectify the issue we received contrasting amounts as well as a letter from some legal organisation for an overly inflated amount. i've spent the past 2 months trying to contact vodacom as well as the lawyers to rectify the issue.<br> <br> Of which, they went and cancelled my number. I am infuriated at their level of incompetence and i'm tired of calling the useless call centre. I want to rectify this matter as well as get my number back and port it to a service provider that actually wants to provide a service to their clients!!!

0
Replies (1)
Vodacom
Vodacom's reply09 Dec 2015, 21:04
Official
Hello Mohlabani,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team