ADW
André De Wet

1 reviews | Active since Apr 2026

26 Apr 2026, 12:04

Query still unresolv...

Query still unresolved after 21 minutes agent was totally clueless.

0
Replies (2)
Vodacom
Vodacom's reply26 Apr 2026, 12:06
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team.

Best regards,

Vodacom
Vodacom's reply06 May 2026, 11:32
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you and have rep**** via email. 

Regards,  Consumer Website Team

Best regards,