LR
Lauren R

1 reviews | Active since Nov 2012

10 Dec 2017, 07:22

Query still not resolved but closed

I've been call Vodacom and even went to a branch to solve my query. I'm getting somebody else's sms from Vodacom. Do you know how frustrating it is. How many sms per day I get from vodacom for this number. Please solve this problem quickly. At this point it looks like you don't know what you are doing or you enjoy frustrating me.

0
Replies (1)
Vodacom
Vodacom's reply10 Dec 2017, 08:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,