DS
DuToit S

1 reviews | Active since Sept 2013

13 Jul 2017, 14:20

Query sorted and costs reversed

<p>For once, I am happy with the service and subsequent feedback from Vodacom's Data Centre. I racked up a huge bill on my tablet with data usage because the data bundle query didn't display accurant data balances. They charged be in-bundle rates for all data I used over my cap.</p> <p> </p> <p>Thanks Vodacom!</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jul 2017, 14:46
Official

Dear Customer,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team