LC
Louisa C
1 reviews | Active since Oct 2014
27 Aug 2015, 10:03
Query resolved and airtime refunded
Vodacom resolved my query and refunded me with airtime I lost due to incorrect information conveyed to me during a telephone conversation to upgrade an existing contract.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
27 Aug 2015, 11:36Hello louisa700223,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply27 Aug 2015, 11:36
Official
Hello louisa700223,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team