JN
Jivesh N

1 reviews | Active since Jan 2015

05 Feb 2015, 09:25

Query on Billing Amount for new iPhone contract

Good day,<br> <br> I would like to find out why am I being billed R411.40 + R174.56 (+ VAT) = R668.00 for my new contract. (Ref. invoice below)<br> <br> Online price R569.00. Please advise?<br> <br> <br> Description Amount<br> <br> BlackBerry BIS February R51.75<br> <br> Content Services R1.29<br> <br> BlackBerry AddOn BIS Free 24Mtns February R-51.75<br> <br> My Gig 1 Incentive Bundle Month-Month February R0.00<br> <br> 24 Months Handset Instalment R411.40 *<br> <br> 24 Months Handset Instalment R52.67<br> <br> Smart S Subscription February R174.56 *<br> <br> VAS -Caller Identity Subscription February R8.33<br> <br> Total excl VAT R648.25<br> <br> Total VAT at 14% R90.76<br> <br> Total Amount R739.01

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Replies (1)
Vodacom
Vodacom's reply05 Feb 2015, 15:05
Official
Hello jiveshnathoo,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team