***** query

Good day I reported on the month of February that I was called by Vodacom. They state I opened contract with them and took two phones. But never had a contract with them ever. I then proceeded to their Newcastle branch and confirmed their call. But on the identity document they received it is my name and ID no but not the picture. They said I must submit affidavit I proceed to home affairs to check whether my ID was duplicated but they confirmed its mine and Im not sharing it with anyone. Then submitted that document as well at Vodacom. My question was how do they issue a contract to a person without physically verification and finger prints. Today they call me about Same case saying I did not pay. How is that possible if they reported the matter with their ***** department but Im still receiving calls. Worse now I went to their branch in Newcastle mall and was told that they can't assist me because the person who helped me is not at work today. I will sue u Vodacom that is a promise 14 days has gone and was promised this matter will have been resolved.