CM
Caswell M
1 reviews | Active since May 2025
26 May 2025, 09:26
Query
I'm Buiswa Mthathi had an account with Vodacom fiber the experience I received from Vodacom was poorly managed by *********** workers at their call center they failed to resolve some minner issues that needed only clarity from their side now I'm stacked with a router that is not working had to cancel my account not my intentions but because of Vodacom I had to the service is bad they don't make follow ups my experience was bad.
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
26 May 2025, 09:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website
Vodacom's reply26 May 2025, 09:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website
CM
Caswell M's updateReviewer Update
26 May 2025, 09:33Thank you for your response I'll wait for your consultant.
CM
Caswell M's update26 May 2025, 09:33
Reviewer Update
Thank you for your response I'll wait for your consultant.
Vodacom's replyOfficial
26 May 2025, 10:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 May 2025, 10:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
