SL
Simangele L
1 reviews | Active since Sept 2018
26 Sept 2018, 19:32
Query
I would like to command Tebogo and Patrick Dlamini of great customer service towards my mothers complicated query. Tebogo has helped us and listen extensively to what we had to say, on top of that even called back a week later to ask if we have had feedback ( a star) Patrick for taking over after I was fuming when a consultant was rude to my mother ( will have a review for that bad experience) and listening to our query and helped us. Keep it up guys.
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Replies (2)
Vodacom's replyOfficial
26 Sept 2018, 19:41Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Sept 2018, 19:41
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Sept 2018, 09:06Dear Customer,
Thank you for taking the time to acknowledge the excellent work being accomplished by the Hello Peter Team.
We will ensure that management is made aware of this and we trust that the necessary reward and recognition is forthcoming.
Regards
Consumer Website Team
Best regards,
Vodacom's reply27 Sept 2018, 09:06
Official
Dear Customer,
Thank you for taking the time to acknowledge the excellent work being accomplished by the Hello Peter Team.
We will ensure that management is made aware of this and we trust that the necessary reward and recognition is forthcoming.
Regards
Consumer Website Team
Best regards,