SP
Sue P
1 reviews | Active since Nov 2011
10 Nov 2019, 17:39
****py Vodacom fibre
I signed up for Vodacom fibre which is ****py and keeps losing connection. I said I wanted for streaming, but it can't even backup my 484MB WhatsApp in less than 9min. ****py after sales service, ****py fibre... My telkom WiFi worked better and faster than this fibre with Vodacom
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Replies (2)
Vodacom's replyOfficial
11 Nov 2019, 08:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2019, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
03 Dec 2019, 07:45Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply03 Dec 2019, 07:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team