1 reviews | Active since Dec 2016
****py Service over and over - Vodacom
<p>After my post - I recieved the generic reply on email from DOMINIC - not even a request from my contact number so he could call me and take the time to understand and assist with my frustration. He said that someone would contact me regarding the upgrade issues and guess what no contact!</p> <p>I responded to his email and guess what no contact - clearly the customer service managers/team need to understand what customer service is - never ever ever had to go through 2 complaints to get assistance.</p> <p> </p> <p>definitely dissappointed!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
