NM
Nqobile M
1 reviews | Active since Sept 2022
06 Nov 2024, 18:12
****py service from Vodacom and OVERCHARGED for NOTHING!!!!!
Vodacom overcharged me for my contract for having an “open line” that I specifically asked not to have and called to stop it and paid for in October for September.
But again, i am being charged for something I blocked beginning of October, HOW???? Their service is Bull, even had their “TEAM LEADER” by the name of Tazneem have the nerve to tell me she is also a Vodacom customer when i asked her to listen to me when i was telling her my problem.
Now they suddenly cannot find the phone calls that i had with their consultants at the beginning of the month of October?? What bull **** is that???
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Replies (1)Vodacom's replyOfficial
07 Nov 2024, 07:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2024, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
