NM
Nqobile M

1 reviews | Active since Sept 2022

06 Nov 2024, 18:12

****py service from Vodacom and OVERCHARGED for NOTHING!!!!!

Vodacom overcharged me for my contract for having an “open line” that I specifically asked not to have and called to stop it and paid for in October for September.

But again, i am being charged for something I blocked beginning of October, HOW???? Their service is Bull, even had their “TEAM LEADER” by the name of Tazneem have the nerve to tell me she is also a Vodacom customer when i asked her to listen to me when i was telling her my problem.

Now they suddenly cannot find the phone calls that i had with their consultants at the beginning of the month of October?? What bull **** is that???

0
Replies (1)
Vodacom
Vodacom's reply07 Nov 2024, 07:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team