****py service from Vodacom

The service received from Vodacom is absolutely appalling. My fibre was off in October for 7 days, claiming that my Nokia router was the issue. A technician came out and advised that there is absolutely no problem with my router. We are experiencing the same issue now and again Vodacom is shifting the blame to Nokia, claiming that it is the Nokia router....once again!!!! this is absolutely shocking that a massive company such as Vodacom focus on blame shift and not resolving the problem at hand. I will NEVER recommend Vodacom to anyone as my experience has been nothing but FRUSTRATIONS, BACK AND FORTH and EXTREMELY INCONVENIENT.

There is absolutely no SLAs and it is expected of paying customers to be patient???? no way will i EVER use them again for anything!!!!!