MK
Mamello K

1 reviews | Active since Jun 2020

11 Feb 2021, 15:47

****py service from Vodacom

I made a cellphone application online with Vodacom... did i not receive the worst service of my life?! My application was cancelled without any valid reason, i spoke to a nice lady called Leticia who told me that the lady that opened my application will get back to me, I've been calling them everyday only to reach a dead end... I will never I still won't recommend anyone to take a contract phone with Vodacom.. "South Africa's best network" with a very bad customer consideration.

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2021, 07:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team