****py Service at Vodacom Fiber

Terrible service at Vodacom Fibre, regretting taking a contract with them. I have being reporting a faulty fiber cable for almost 2 months now, while paying normal subscription with no service. To date it's not fixed and I do follow ups almost every day and vodacom always promise to call back. what's difficult about sending a technician to fix a faulty cable. Even if there is extra cost to be billed to the customer who already agreed in writing to any extra cost for the repair. What a nonsense service provider vodacom fiber is. If it was not a contract I will be long gone. Still waiting for service even to date, I suspect it will take another month for a technician to arrive.