****py service

I have been trying to do an upgrade for 5 days now with no success. first, everything was done by a lady named Maya and I received a quote on my side, but to my surprise two days later I phoned and was told that it was canceled, I started all over again with a gent named Jeffrey, and I was told that everything is done and will be submitted, I'm writing now because I can't even do an upgrade anymore because apparently, my contract's end date has changed to the upgrade yet I did not upgrade, I think the best thing to do will be to move to a different service provider since my contract is ending in a month.

So disappointed and wasted my whole entire week and money calling Vodacom.