****py customer service Vodacom
Vodacom
Why is it that every time I call your contact cancellation department, your agents hear my voice ask me what I want, i respond that I want to cancel the 5 contracts that I have and then they intentionally cut the call. This didnt happen once, not twice but four times. Is this a tactic you use to ensure we dont cancel contracts in time so you can make more money of your customers.
Absolutely pathetic way to try an retain your clients.
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Vodacom's replyOfficial
02 Jun 2020, 13:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2020, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team