Putrid Service!! No Care Of Customer - Vodacom

My Fibre went off on the 7 Nov @ 19:00 the evening, I called Vodacom & Vumatel everyday because I work from home part time & my son does school online. EVERYDAY I spoke to 3 or 4 different people & had to tell each person the same information! Vodacom says its Vumatel & Vumatel says its Vodacom. They have kept on waiting on their technicians to give feedback but landup with nothing!!! Every person I spoke to knew nothing & I was told over 30 times, they have escalated it & today is the 15 Nov & these still no feedback or solution. I asked multiple people to call me & no called back! They REALLY REALLY dont care as long as they get paid! They quick to switch off when payment isnt received but takes weeks to reconnect. I need my Fibre sorted ASAP! This service is Putrid & I am Livid at the service! I have spent so much money on data & no one cares & no one will reimburse me as they should cause the fault is on their side! I dont think they know what they doing, Vodacom or Vumatel, but I am LIVID at the service!