L
Lorenzo
1 reviews | Active since Oct 2021
11 Nov 2021, 14:23
PUTRID SERVICE FROM VODACOM!!
POOR SERVICE FROM VODACOM!!!!
I requested cancellation of my contract in August as end of August was my final date for the contract. I've spoken to LUWANDO customer care, Mirriam Mahlako. ref: S5-JW76I-I02V.
I was debited in September in error. I did not request a refund because I just wanted the contract to be cancelled, I am livid now as this process has still not been done! PUTRID SERVICE IF YOU ASK ME.! Vodacom still sends me invoices and advised I'm in arrears. VODACOM INACTIVE NUMBER ***
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Vodacom's replyOfficial
11 Nov 2021, 14:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2021, 14:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team