LV
Lawrence V

1 reviews | Active since Feb 2020

22 Jun 2023, 09:14

Putrid service

Havea contract triedformorwthan ayear togetbill ahead of dqte soi could depositmoneyinto acc STILLNOTHING.2.4MONTHDIFFERENXEBETWWEN UPGRADE AND CANCELLATION DATE .WASTOLD R119X4MONTHS/TO GET TO THESAMEDATE 15CALLS AND1 .5YRAON VODA STILLHASNTRECTIFIEDTHIS .!!!BUT RHEYTOOK THER119.00 4TIMES PUTRIDSERVICE PKAINSTRAIGHT ************/AND DISHONEAT SIS!!!

0
Replies (3)
Vodacom
Vodacom's reply22 Jun 2023, 10:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
LV
Lawrence V's update22 Jun 2023, 11:03
Reviewer Update
Yesonedidandthen phone went dead ill provably beblamedfor that too
LV
Lawrence V's update22 Jun 2023, 11:08
Reviewer Update
Also 1monthaftwri tookanorher contract thefww wentup from R229toR268 so vodacando justwhat theywant .THE ULTIMATE ARROGANCE IS THAT THERES NO COMPLAINTS DEPARTMENT OR DEDICATED NUMBER FORCOMPLAINTS DISGUSTING!!!