RM
Robert M

1 reviews | Active since Sept 2017

28 Sept 2017, 12:34

PUT ON TRANSUNION CREDIT BUREAU FOR DEBT I NEVER OWED

Attached is the proof of payment of R 1557.30 as per attached Vodacom statements.

However, I do not understand how on 03/08/2017 Vodacom send me a R 0.00 balances for the following:

********** 931/ INV:B****82687 (SEE ATTACHED HERETO)

********** 936/INV: B****82688 (SEE ATTACHED HERETO)

Then on 03/09/2017 Vodacom send me the statements below reflecting a balance of R 1557.30

********** 931/INV:B****82687 (SEE ATTACHED HERETO)

********** 936/INV: B ********** 55 (SEE ATTACHED HERETO)

COULD SOMEONE PLEASE EXPLAIN THIS TO ME.

Please send me the statements reflecting a R 0.00 balances for the following:

1. 082 ********** (substitute number 071 ********** )

2. 060 ********** (substitute number 072 ********** )

VODACOM HAVE PUT ME ON TRANSUNION CREDIT BUREAU FOR R 7097.00 WHICH I DO NOT OWE. I AM EXTREMELY ANGRY ABOUT THIS. I HAVE MADE CONTACT WITH TRANSUNION AND LODGED A DISPUTE WITH THEM ABOUT THIS. I HAVE ALSO CONTACTED THE ATTORNEYS, BURNARD RAAFF, WHO VODACOM HANDED ME OVER TO FOR A DEBT I DO NOT AND HAVE NEVER OWED.

Regards,

Robert McFarlane

0
Replies (1)
Vodacom
Vodacom's reply28 Sept 2017, 12:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team