Put on hold for over 45min

<p>In June I phone vodacom call center to inform them I wont be renewing one of my contracts I had with them. The contract was coming to an end at the end of July and the lady I spoke to said thelast deduction will be the the end of June. On the 29/07/2016 a deduction of R45 was made by vodacom. On the 01/08/2016 I made a call to 082111,then told the Agent Sibusiso why am I calling he then placed me on hold for over 45minutes and he never came back to me. This is really unproffesional and this makes me really unsatisfied with the service I got today. I'm still in the dark on what was the R45 they took from my account for.</p> <p>The agent name is Sibusiso.</p> <p> </p> <p> </p>