Pushed aside by Vodacom!!!!!

I have had my CAT S60 since January 2017. On the 13 October I took my CAT S60 to vodacom fourways to repair a speaker cover that was coming loose. a week later I go to fetch my "Refurbed phone" that looked perfect, the lady at the counter looses my sim card while im there and had to do a sim swap while I waited. 2 weeks later, my phone gets wet (less that 30 seconds in water) "The most water**** phone on the planet gets water damage!!!!!". Previously I have been 3m deep with the phone before you touched it with 0 damage. I took the phone back to Vodacom fourways on sunday 29 October - I am supposed to get a similar phone on loan because I am a RED CLIENT. I get told that they have no phones to give me by a rude obnoxious manager! I had to buy a phone for R2000 so that I could do business and communicate. To date I have no phone or response from Vodacom when I am getting my phone. I cannot do my job without that phone, I am loosing a lot of hours and information taht I can never get back because of Vodacom!!! Can I invoice you for time and reimbur*****ts lost due to your lack of s****s! If you just replaced the cover and never tampered with the waterproofing, my phone would be fine!!! I want answers Vodacom !!!! TODAY - I will be putting this story on EVERY platform I can think of!! I have had enough of you!!