TB
Troy B
1 reviews | Active since Sept 2010
15 Apr 2015, 11:21
Pushed around without answers
Signed up for a new contract to be ported. Received good in-store service but no activation has taken place. When I called the contact centre they pushed me from department to department, each time with a long holding process and was basically told three different stories, each by unfriendly and apathetic staff. <br> <br> First experience with Vodacom and I am already regretting the move.
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Replies (1)Vodacom's replyOfficial
15 Apr 2015, 15:32Hello TroyB,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply15 Apr 2015, 15:32
Official
Hello TroyB,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
