TB
Troy B

1 reviews | Active since Sept 2010

15 Apr 2015, 11:21

Pushed around without answers

Signed up for a new contract to be ported. Received good in-store service but no activation has taken place. When I called the contact centre they pushed me from department to department, each time with a long holding process and was basically told three different stories, each by unfriendly and apathetic staff. <br> <br> First experience with Vodacom and I am already regretting the move.

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Replies (1)
Vodacom
Vodacom's reply15 Apr 2015, 15:32
Official
Hello TroyB,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team