Pure trash
I am so mad Vodacom, I had R30,71 in airtime. I had +- 43mb and I had 100+mb in data that I won from the “play everyday” I go on Instagram for 5 mins to upload a picture since I can see that I have more than enough data to do so. Later I get 3 msgs (this is only after my data and airtime is finished) that I have run out of data. That airtime was supposed to last me for the rest of this week as I am a student. You should have told us that we don’t get msgs when the shake everyday data is depleted. I am so annoyed honestly.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 Oct 2017, 09:40Dear Customer,
We are currently investigating this matter and will update you regarding.
Accept our sincere apology for any inconvenience caused.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Kind regards
Vodacom Consumer Websites
Best regards,
Vodacom's reply15 Oct 2017, 09:40
Official
Dear Customer,
We are currently investigating this matter and will update you regarding.
Accept our sincere apology for any inconvenience caused.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Kind regards
Vodacom Consumer Websites
Best regards,
Vodacom's replyOfficial
19 Oct 2017, 14:26Hi Kimberly
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply19 Oct 2017, 14:26
Official
Hi Kimberly
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,