KM
Kitso M

1 reviews | Active since Sept 2019

03 Oct 2022, 07:18

Pure *** service

01 Sep 2022 at 07:17 am logged a request so I can be assisted still nothing Why the hell are you trying to debit my old account when I make it clear on the 25 July 2022 I won’t be using that account you also confirm that it’s now The second month my query is still not resolved in what year will I be assisted I don’t understand why do I have to vent before someone can help calling me and telling me that u have escalated matter is *** service especially when I gave u 4 month just to update my banking details so you can debit me.

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2022, 07:56
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team