PURE ****EN ****************

Once , again I had to call into the most *********** ****en call center on planet. Earth!

I spoke to so many consultants it was hard to track ****en names as I asked them to explain what the **** is going on with my invoice. However whenever I get through to them it is almost like a ****en challenge and yet they have time to compete with myself as a customer.

First of all they don’t know what customer service is ! Because they forever speak over you when you want to explain something and I find that extremely ****EN RUDE AND DISREPECTFUL .

When I asked the agents to explain my bill there is always an issue with the ****en system or they just lazy to do their work I feel that the level of training with in the business is putrid.

They rather shout at myself as a customer and don’t not listen and clearly follow instructions they forever putting you on hold and have their own ****en mothers and fathers meeting

I asked the fools to explain my invoice and why was I charged for CLIP AND AIRTIME ADVANCE!

First of all I specifically asked the consultant in the store to not add the CLIP because clearly I could see my numbers fine when a ****en call came through . However in August I realized that my numbers became unknown and then I noticed that it was for a days like that which was extremely frustrating I called in explained my situation and they escalated I thought it was resolved but it is the worse so whoever has added the ****en CLIP. On my account is accountable for ***** dealings because clearly I have requested it to be removed and yet it is still added on the ****en account since I’m being charged for it what the **** a simple instruction these fools cannot follow shows how dumb they are !

I took it up with the consumer protection act and they told me in an email that the CLIP WILL BE FREE OF CHARGE FOR THE NEXT 23 MONTHS AND THAT I COULD STILL SEE MY NUMBERS BUT IM STILL BEING ****EN CHARGED THEY LOG SERVICR REQUEST TO THEIR LAZY BACK OFFICE AND HAVE THE CHEEK TO TELL ME IT WILL TAKE ABOUT 7 WORKING DAYS WHAT SIMPLE ISSUE LIKE SUCH CAN TAKE 7 WORKING DAYS IT SEEMS LIKE THEIR ARE BUNCH OF ****EN *****S WORKING IN THE BACK END !

MY ISSUE IS STILL NOT THE **** RESOLVED AND I WANT IT FIXED ASAP

IM BEING CHARGER FOR AIRITIME ADVANCE WHY I DONT KNOW BECAUSE I NEVER TOOK AIRTIME ADVANCE BUT THEY ADD THEIR OWN CHARGES AND ITS BEYOND INSANE BECAUSE ITS **************** AND A ****EN BIG *******

CLEARLY THEY DONT GIVE A **** I SPOKE ONCE AGAIN TO SOMEONE AND THEY COULD NOT THE **** EXPLAIN BUT APPARENTLY SOMEONE TOLD ME IF YOU DONT PAY AIRTME ADVANCE WITH IN 30 DAYS YOU GET BILLED

I HAVE BEEN TAKING AIRTIME ADVANCE IN THE PAST I HAVE BEEN PAYING IT BACK WITH ****EN AIRTIME OVER A SPAN OF 2-3 DAYS CLEARLY NOT IN AFTER 30 DAYS AND AS SOON AS I PUT IN AIRTIME THE *******S TAKE MY AIRTIME AND STILL ****EN CHARGE ME WHICH MAKES IT A DOUBLE CHARGE

I WANT THIS FIX ASAP BECAUSE I AM SICK OF THIS BULL **** I HAVE A LOT MORE TO SAY BUT ILL TAKE IT OVER TO THE CONSUMER PROTECTION ACT BECAUESE I HAVE HAD ENOUGH OF YOU ****EN THEIVES

THE WORSE CUSTOMER SERVICE EVER

CLEARLY MAJORITY ARE ILLTERATE AND STIUPID

DISGUSTING , ATROCIUS SERVICE I HAVE EVER COME ACROSS

YOU GUYS SHOILD BE ASHAMED

I WANT MY BILL TO BE ****EN FIXED