MS
Monique S

1 reviews | Active since Aug 2017

29 Aug 2017, 08:59

Purchasing of data WAY MORE than usual in one month

I have had to purchase Data about 4- 5 times this month (August) and of those times I bout 2G of data in a space of 4 days! Bearing in mind I have wifi at home and work? How is this possible? I do not have many Apps that is set to use mobile data. But this is a problem. Usually 2G lasts me a full month and some.

I need answers Vodacom! your silence will NOT silence me.

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Replies (1)
Vodacom
Vodacom's reply29 Aug 2017, 09:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team