1 reviews | Active since Nov 2014
Purchased Data Not Loaded
I bought a 1gb data bundle, with he money being deducted from my account and even having received the sms from Vodacom to say that the bundle has been activated, but my data balanced has remained at 0mb. This is not the first time this has happened. I would like to think that a company as big as Vodacom care enough to try and resolve such issues?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Aiyaaz,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,
Dear Aiyaaz,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,