Purchased data but still not activated

To whom it may concern<br> <br> I purchased once off data on Thursday because my data was about to run out. I used the app on my phone and it said it was successful, even adding the amount to the billed amount. The data is yet to be activated and to top it off I am being charged out of bundle data rates. I find this unacceptable as the bundle should have been activated a soon after purchase. I have since tried to purchase off the *111# function but also no data has been activated and the amount has been added to my billed amount. This is very frustrating as I am away on holiday away from wifi and need the data urgently. To top it all off, your call center is worse than calling a government call center. I have called twice, held on for over 60 minutes and had no response. I am feeling that Vodacom is not at all concerned with my issue.