ZM
Zipho M
1 reviews | Active since Sept 2022
07 Feb 2025, 11:17
Purchased content ****
Vodacom is a ****, they have been adding money for purchased content, that I never subscribed to. Last year I told them about this they told me it has been blocked. Came December invoice and the purchased content was there again. I blocked it on my App, today my statement has a purchased content again. I regret the day I renewed my contract with these ****mers. They had an audacity to tell me that they are not part of the purchased content it is a third part, what third party? Yeerrr. I will write about this until it reaches the right people and expose their sheninigans.
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Replies (1)Vodacom's replyOfficial
07 Feb 2025, 12:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, . Vodacom Consumer Website Team
Vodacom's reply07 Feb 2025, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, . Vodacom Consumer Website Team
