1 reviews | Active since Jul 2011
Purchased airtime not reflecting on balance
<p>Good day</p> <p>We have purchased over R400 worth of airtime and this is not reflecting on our account balance. We have tried to contact Vodacom to resolve this matter without success.</p> <p> </p> <p>Please can you investigate and advise why this amount is not reflecting on our account. </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team