1 reviews | Active since Nov 2016

28 Nov 2016, 07:56

Purchased Airtime

<p>On Saturday night I purchased R55 airtime within 5 minutes my cellphone balance was R0.</p> <p>Eventhough all apps besides whatsupp was turned off.</p> <p>I am beyond disgraced that such a reputable company is literally *****ing money from "valued" customers.</p> <p>Absolute disgrace</p>

0
Replies (2)
Vodacom
Vodacom's reply28 Nov 2016, 10:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update28 Nov 2016, 17:13
Reviewer Update

Thank you for resolving this issue