JH
JUSTIN H

1 reviews | Active since Oct 2011

06 Apr 2015, 19:40

Purchased 2 GB of Bundles. Vodacom charges R2000

Hello <br> I bought 2 GB of bundles from Vodacom today. They are billing me of R2000 at out of bundle rates. If this is not resolved tomorrow first thing I will be taking out a cell phone with another provider and will be leaving Vodacom permanently. My contract has luckily already expired. I pay religiously in the region of R800 per month.<br> Nobody was able to help me today when I called. <br> Terrible service.

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Replies (1)
Vodacom
Vodacom's reply07 Apr 2015, 06:31
Official
Hello JustHodie,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team