LD
Les D

1 reviews | Active since Dec 2015

21 Dec 2015, 20:09

PURCHASE THAT TURNS OUT TO BE YOUR TRADE PARTNER

I was solicited telephonically by one of your agents who, it turns out, works for YOUR TRADE PARTNER the Rewards Company.<br> I was first asked to agree to a router which he had spoken to my son about on 082##### (on my account) - R119PM<br> Whilst talking to me on 060****112 he asked me if I would ALSO like to buy a tablet as well which I agreed to. - R129PM<br> When the package arrived my son thought he was just getting a data package and did not want to carry a router around with him all day. <br> I phoned returns and was given a reference number S3-9MW2E-EC098 and the router was collected.by Ram.<br> The router was returned and recorded on your system. (By the way there is no phone number on your Vodacom invoice number Y***, NOR ANY MENTION OF THIS MYSTERIOUS UNCONTACTABLE DARK HORSE \THE Rewards Company.")<br> YOU HAVE THE ROUTER IN YOUR POSSESSION"

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Replies (1)
Vodacom
Vodacom's reply22 Dec 2015, 08:05
Official
Hello Les777,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team