Purchase of data for third party through *111#

<p>Our two children require regular data top ups and as such the service to purchase data through the *111# self service on my contract is great in principal. It is just that in practice the service is absolutely useless.</p> <p>The monthly transfer limit is stupendously low and despite the fact that I have been on the phone four time (20min per call) and been assured four times the limit has been increased to R2000 per month. it is still not working.</p> <p> </p> <p>Remarkable how a company who claims to be on the cutting edge of mobile technology simply does not get this right nor seems to care.</p> <p> </p> <p>It would be great if this escalated complaint would trigger a reaction by someone who can actually address the matter but not holding my breath on that</p>