LB
Lungile B
1 reviews | Active since Dec 2020
14 Dec 2020, 09:05
PURCHASE NOT RECIEVED
I ordered and bought speakers online when there was a black Friday deal. I keep inquiring by email but now I just discovered my ticket has been closed. I am extremely dissatisfied and will never buy something from their online app. No one responds to the email and I am now taking legal action.
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Replies (2)
Vodacom's replyOfficial
14 Dec 2020, 09:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2020, 09:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Dec 2020, 17:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. We have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2020, 17:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. We have rep**** to you via email. Regards Consumer Website Team
Best regards,