ZG
Zusiphe G
1 reviews | Active since Aug 2018
07 Apr 2026, 08:10
Purchase content
My contract Vodacom has accumulated extra costs that keep going up everything and it’s call purchase content. It’s a simcard that stays in my ****le and has no access to a Phone. Vodacom says they don’t know what it is or how it got there but keep invoicing me.
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Replies (2)
Vodacom's replyOfficial
07 Apr 2026, 14:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Apr 2026, 14:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Apr 2026, 15:57Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the discussion, we have advised that a credit was processed, which will reflect on the new May 2025 statement, and you will make payment for the February 2026 invoice that was reversed. Regards Consumer Website Team
Best regards,
Vodacom's reply14 Apr 2026, 15:57
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the discussion, we have advised that a credit was processed, which will reflect on the new May 2025 statement, and you will make payment for the February 2026 invoice that was reversed. Regards Consumer Website Team
Best regards,