1 reviews | Active since Jul 2011
Punishment for opening a contract
I am on prepaid but would like to get a contract. I also recently bought a Pay Once data bundle (24GB). Phoned Vodacom today who told me I will forfeit the R1399 if I go on contract. Now how does that incentivise customer loyalty ?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team