RC
Rodney C

1 reviews | Active since Jun 2011

15 Mar 2022, 11:35

Pulling Hen's teeth

Trying to cancel a month to month contract with Vodacom is like pulling hens teeth.. It just never happens. When you eventually get throught to someone they first try and convince you not to cancel the contract and try to offer you all sorts of supa dupa deals then when you insist on the cancellation the put you on hold forever until you put the phone down in frustration.. I have been trying to cancel this contract for two years now with no success

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2022, 13:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team